Question 1

What exactly does Africodex build?

Accepted Answer

We build four core types of digital products: (1) Custom web and mobile applications — from client portals and B2B ordering platforms to full ERP systems. (2) AI-powered tools — WhatsApp chatbots, GPT agents grounded in your knowledge base, and automation pipelines. (3) SaaS platforms — multi-tenant products with Stripe billing, auth, and admin panels. (4) Cloud and IT infrastructure — Microsoft 365 deployments, Azure migrations, and email system setups. If it's software that runs a business, we build it.

Question 2

Can you build both the web app and the mobile app?

Accepted Answer

Yes. We use React Native for cross-platform mobile (iOS and Android from one codebase) alongside Next.js for the web. This means your admin dashboard, client web portal, and delivery driver app can all share the same backend API and be maintained by the same team — significantly reducing cost and complexity.

Question 3

Do you integrate AI into existing software, or only build new systems?

Accepted Answer

Both. We can add an AI agent layer to your existing system — connecting GPT-4o to your product documentation, CRM, or database — without rebuilding anything. We can also build AI-native applications from scratch. The right approach depends on your current tech stack and how central AI is to the product's value.

Question 4

What is a WhatsApp AI agent and how does it work for my business?

Accepted Answer

A WhatsApp AI agent is a bot connected to the WhatsApp Business API that can receive and send messages on your behalf. Unlike a simple menu-based bot, our AI agents understand natural language, answer questions based on your product knowledge, qualify incoming leads with discovery questions, and escalate to a human when needed. Clients using our Marnova platform see reply rates above 70% and handle 85% of enquiries without human intervention.

Question 5

How long does a typical project take?

Accepted Answer

It depends on scope. A WhatsApp AI agent is typically live in 2 weeks. A B2B web portal or mobile app takes 6–12 weeks from discovery to launch. A full ERP or multi-tenant SaaS platform is a 3–6 month engagement. We always start with a scoping sprint to give you an accurate timeline before any code is written.

Question 6

Do you work with businesses outside Morocco?

Accepted Answer

Yes. While our core market is Morocco and North Africa, we have delivered projects for clients in France, the UAE, Canada, and West Africa. All client communication is available in French, Arabic, and English. Our cloud infrastructure is region-flexible — we deploy to whichever Azure or cloud region best serves your users.

Question 7

What does the process look like from first contact to launch?

Accepted Answer

Our engagement follows four phases: (1) Discovery — a 30-minute free call to understand your problem and goals. (2) Scoping — we produce a detailed spec, architecture plan, and fixed-price or time-and-materials quote within 2 business days. (3) Build — weekly demos, continuous feedback, and a staging environment you can test throughout. (4) Launch & support — we handle deployment, train your team, and provide a support window post-launch.

Question 8

Do you work with small businesses or only large enterprises?

Accepted Answer

Both. Our smallest engagements start at around €2,000 (a focused AI agent or landing page). Our largest are multi-year enterprise platform contracts. We scope every project to your actual needs — you won't pay for features you don't need. If budget is a constraint, we'll tell you the minimum viable version that still delivers real value.

Question 9

We're using cracked Office or a local mail server — what does migration to Microsoft 365 actually involve?

Accepted Answer

A typical Microsoft 365 migration has four phases: (1) Assessment — we inventory your current accounts, files, and email setup. (2) Tenant setup — we create your Microsoft 365 organisation, configure security baselines (MFA, Conditional Access, spam filtering), and verify your domain. (3) Email migration — we migrate all mailboxes and calendar data using IMAP or Exchange hybrid tools, with zero downtime during cutover. (4) Onboarding — we train your team on Outlook, Teams, SharePoint, and OneDrive. The whole process takes 2–4 weeks depending on your organisation size.

Question 10

Can you also set up Adobe Creative Cloud for our design team?

Accepted Answer

Yes. We deploy Adobe Creative Cloud admin accounts, manage licence assignment across your team, configure shared libraries and Brand Kit, and handle the Adobe Admin Console. This is often done as part of a broader IT modernisation alongside Microsoft 365 — one migration, one setup, one point of contact.

Question 11

How do you price software licences (Microsoft, Adobe, etc.)?

Accepted Answer

We source 100% authentic licences directly from Microsoft and Adobe as an authorised distributor. Pricing is based on the number of users and the subscription tier you need. We will always give you a full breakdown before you commit — and we often find clients are overpaying on their current licences by 20–40% for features they don't use.

Question 12

Do you offer ongoing support after a project is delivered?

Accepted Answer

Yes. All projects include a post-launch support window (typically 30–60 days) at no extra charge. For ongoing maintenance, bug fixes, and feature development, we offer monthly retainer agreements starting at €500/month. For Microsoft 365 and cloud environments, we offer managed IT support packages that include monitoring, patching, and helpdesk access.

Question 13

Can I get a quote without committing to anything?

Accepted Answer

Absolutely. Fill in the contact form or send us a message on WhatsApp. We'll book a 30-minute call, listen to your project, and send a detailed estimate within 2 business days — no obligation, no sales pressure. If we're not the right fit for your project, we'll tell you honestly.

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